FAQ

Smart trash cans typically run on batteries, so regular replacement is necessary to ensure smooth operation. The frequency of battery replacement depends on user habits and battery type. Generally, smart trash cans using alkaline batteries can last 6 - 12 months, while those with lithium batteries can last up to 2 years or more.

Signs that indicate the smart trash can is out of power:

• The trash can lid won’t open or close.
• The indicator light blinks or turns off.
• The sensor function is unresponsive.

Solution: Battery life will vary based on individual usage. It’s recommended to use high-quality or rechargeable batteries, which last longer than disposable ones. To extend battery life, users should regularly clean the sensors and keep the trash can away from direct sunlight or high temperatures.

Smart trash cans are used daily, and improper cleaning can lead to bacterial growth and odors.

Solution: Use a lightly damp, clean cloth with a mild detergent to wipe the trash can’s surface to remove dirt and dust. Clean the sensors with a cotton swab dipped in alcohol.

If the interior of the trash can has dirt or odors, use a disinfectant or vinegar solution to clean, then air-dry it. Remember to use a clean, dry cloth to wipe it down and ensure it is completely dry before using again.

The automatic sensor is a critical part of a smart trash can, and sensor malfunction can prevent it from working properly. Low battery, dirty sensors, damaged sensors, and direct sunlight can interfere with the sensor’s operation.

Solution: First, check if the battery is low. If so, replace it. You may also try resetting the trash can (reset methods vary by model, so refer to the user manual). If the issue persists, the sensor may need replacing.

For daily use, regularly clean the trash can, especially the sensor area, and avoid overloading it to prevent sensor blockage.

The dust cover of a smart trash can prevents dirt and dust from entering, keeping the interior clean. However, design flaws or track deformation may cause the dust cover to open with difficulty or not open at all, requiring maintenance or part replacement.

Solution: Apply lubricant to the tracks between the dust cover and the smart trash can to reduce friction. Operate the dust cover gently to avoid excessive force. If the tracks are deformed, gently straighten them using a wrench or similar tool. Remove debris and clean the dust cover and tracks regularly. If these methods don’t resolve the issue, contact the manufacturer for support, as they may offer repair or replacement services.

Smart trash cans help keep your space clean and convenient. To extend their life, here are a few daily tips:

• Avoid Manually Opening the Lid: Smart trash cans are hands-free, with sensors that open the lid automatically when you approach. Some also have foot pedals for easy access. Avoid opening the lid by hand to help it last longer.

• Use Batteries of the Same Brand: Using batteries of the same brand ensures consistent power and performance. Different brands can have slight voltage differences that may cause some batteries to drain faster, affecting the sensor or motor performance.

• Replace All Batteries Together: Some smart trash cans have individual compartments, but others use batteries in a series, which means all batteries should be replaced at once. Mixing old and new batteries can lead to inconsistencies that shorten battery life or cause damage.

Check your user manual for specific battery replacement instructions to avoid any issues.

• Avoid Directly Rinsing with Water or Using Harsh Cleaners: Since smart trash cans contain electronic parts, don’t submerge them in water or use corrosive cleaners.